What is mis-selling

Being mis-sold a product means that you were not given the information you required to make an informed decision, were given incorrect advice, or inherent risks weren’t explained properly, and the net result is that you have bought an unsuitable product. Financial products leave buyers especially vulnerable to being the victims of mis-selling due to their complex nature. Therefore sellers are obliged to explain the product properly and, above all, to sell a product that is suitable. It is because of this that compensation is being made available to customers who may have been mis-sold a financial product.